Frequently asked questions

Look here for answers to questions on arrangements for visiting the museum.

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Yes. Both the ticket office and the museum shop accept all the usual credit cards. You can also use your PIN card if you have one. 

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Yes. Museum Cards are available from the ticket office.  A Museum Card grants you free admission for one year to almost all Dutch museums. Cards are € 75,00 (including administration fees).

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The museum is closed only on 1 January and 25 December. On all other public holidays it is open.

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No, the museum closes at 17.00.

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Yes, lifts are available where necessary and the design of the museum ensures easy access for disabled people. 

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Yes, you are allowed to take photographs. However, the use of flash and/or tripod is forbidden.

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Groups have to book in advance by calling 070-33 81 120. Or send an email to: reserveringen@kunstmuseum.nl.

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Yes, that's possible.

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You can use lockers with a 2 euro coin. You will get the coin back after using the locker.

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Yes. They are in the basement and can be reached by a lift.